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Last modified: 30th Sept 2015


Dhobio Laundry Private Limited (“Dhobio”) is committed to protecting your privacy and encourages you to read and learn more about the terms of our privacy policy (“Privacy Policy”). By visiting Dhobio’s online website (collectively, including all content and functionality available through the www.dhobio.com domain name, the “Site”), or mobile application (the “App”), submitting information or using any of our services (the “Service”), you (the terms “you”, “your” and “yours,” shall refer to any and all users of this Site (the “User”)) acknowledge that you accept the practices and policies outlined in this Privacy Policy. Terms not defined herein shall have the meaning as provided in The Dhobio’s Terms of Service, found at http://www.dhobio.com/home/termsofservice, and incorporated herein.


Information Collected by us.

Personal Information: In order to access the Service, you will be required to  sign up for a Dhobio Account on the Site or the App. You will be required to provide us with certain personal information about yourself (“Personal Information”), such as your name, e-mail address, physical addresses, mobile / telephone number, credit / debit card number, certain preferences, and a password.  You may also register for our services through your existing social networking account such as Facebook (the “FB Website”, and your FB Website profile, the “FB Website Profile”). By doing so you give us access to your name and other profile information. It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information, and to keep such information up to date. Dhobio will not be responsible for any problems or liability related to inaccurate or incomplete Personal Information, whether due to your failure to update such Personal Information or otherwise. If you register for an Account through the use of a FB Website Profile, in addition to providing us with certain Personal Information as we use the information you have already provided to the FB Website in registering for an account and which you have allowed the FB Website to share with Dhobio, including, but not limited to, your first name, your FB Website user profile picture, your friend's list, pages you are a fan of, your gender, and the networks to which you belong (collectively, your “Submitted Information”).In addition to the Personal Information and Submitted Information, we may collect Information from publicly accessible sources, such as blogs and comments from other Users.

In using and/or accessing the Services, you expressly authorize us to collect and use your Information in connection with the Services. You further acknowledge and agree that Dhobio may, but is not obligated to, maintain copies of your Information indefinitely, or delete any or all Information, at our sole discretion. When you receive promotional e-mails or newsletters from Dhobio, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you clicked. This information is used to provide you more focused e-mail communications and/or other information.

Other Information Automatically Collected:  We may also automatically collect additional information (collectively, the “Other Information”) through various technology used in conjunction with the Site and/or the App. Such Other Information may include information that is collected when you visit the Site and/or the App, such as your IP addresses, browser type, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Site/App you visit, and other similar information regarding your use of the Site/ App. Additionally, information may be collected via “cookie” technology. Cookies are small packets of data that a website/ App stores on your computer or smart phone’s hard drive that enables your computer or smartphone to “remember” certain information about your visit to the Site/App. We may use cookies both to help us collect Other Information and to also enhance your user experience in connection with the Site/ App. If you do not wish for us to put a cookie on your hard drive, you may be able to turn that feature off via your Internet browser. However, you should note that if you decide not to accept cookies from us, the Site/App may not function properly.

How We Use and Share the Information

We use the Personal Information and Other Information (collectively, the “Information”) to process operate and improve the Site and the App and better deliver the Services. These uses may include performing analysis aimed at improving the Service; making the Site, the App or Services more user friendly by reducing the need for you to repeatedly enter the same information. Dhobio may support the Site, the App and the Service by advertising, and accordingly, Dhobio may use some of the information collected in order to customize the advertisements to your interests and preferences. However, the process of selecting customized ads tailored to you will use data that does not personally identify you, such as using demographic data such as Pin code. Dhobio may also use your Information to communicate with you, such as providing you with mandatory notices or discretionary notices about the Service. From time to time,Dhobio may also send you surveys or promotional mailings to inform you of other products or services available from Dhobio and its affiliates. Information may be accessed by us or transferred to us or to our affiliates, business partners, or service providers elsewhere all over the world. By providing us with Information, you consent to this transfer. We will protect the privacy and security of Information according to our Privacy Policy, regardless of where it is processed or stored. There are certain limited circumstances in which we may share your Information with certain third parties without notice to you, which may include disclosing your information as follows: (i) with Service Providers that perform services on our behalf, (ii) with legal authorities if we are compelled to do so by applicable law or an order from a court of competent jurisdiction, (iii) upon request by law enforcement authorities, (iv) if we believe that disclosure is reasonably necessary to prevent physical or financial harm, and (v) in connection with an investigation pertaining to suspected or actual illegal activities. Additionally, in the event of a corporate sale, merger, acquisition, reorganization, bankruptcy, dissolution or similar event (“Transfer Event”), we reserve the right to sell and transfer your Information if we sell or transfer all or a portion of our business or assets. Should a Transfer Event occur, we will use reasonable efforts to direct the transferee to treat your Information in a manner that is consistent with this Privacy Policy.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products and services on our Site and/ or the App. These third party sites have their own separate and independent privacy policies. You should check the applicable third-party privacy policy and terms of use when visiting any other websites. We therefore, have no responsibility or liability to the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.


How We Protect Your Information

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We hope that you will understand, however, that no security system is impenetrable, and that accordingly, we cannot guarantee the security of our databases.

Personal Information of Children

We do not knowingly collect Personal Information from children under the age of 13 through the Site and/or the App. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to not provide us with Personal Information without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may modify this Privacy Policy at any time, at our sole discretion, and as such modification shall be effective immediately upon either posting of the modified Privacy Policy on the Site or on the App or notifying you.Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. You agree to review this Privacy Policy periodically to ensure that you are aware of any modifications. Your continued access or use of the Site and/ or the App shall be deemed your conclusive acceptance of the modified Privacy Policy.

How to Contact Us

If you have questions about this Privacy Policy, please e-mail us at support@dhobio.com